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Essential Contact Numbers for Families with Kids in Qatar
MOther and Daughter
Every parent should know where to turn when a child needs urgent medical attention, faces an online threat, experiences bullying or needs emotional support. Keep these important Qatar contact numbers saved on your phone for when you need them.

Emegency Contact Numbers for Families in Qatar at a Glance

Immediate Emergencies

999 – Ambulance, police and fire services. Available 24/7 for serious injuries, life-threatening emergencies or immediate danger.

Children’s Medical Emergencies

  • Sidra Medicine Pediatric Emergency Department – Open 24/7 for children and young people from birth to 18 years.
  • 4003 3333 – Sidra Medicine general enquiries (not an ambulance hotline).
  • 4439 6066 – HMC Pediatric Emergency Advice, a 24/7 hotline for parents and caregivers seeking advice about children’s urgent health concerns.
  • Sidra Pediatric Urgent Care – Open daily from 8 AM to midnight for non-critical conditions; charges apply.

Poisoning

  • 4003 1111 – Qatar Poison Center at Sidra Medicine. Free, confidential telephone advice for suspected poisoning, including accidental ingestion of medicines, cleaning products or chemicals, and certain bites and stings. Available 9 AM–1 AM, seven days a week.
  • Call 999 immediately if the child is in a life-threatening condition.

Cybercrime & Online Threats

  • 6681 5757 – Ministry of Interior Cybercrime Combating Centre hotline.
  • 2347 444 – Additional contact number listed for the centre.
  • cccc@moi.gov.qa – Email for reporting cybercrime, including online blackmail, threats and account hacking.

Bullying & Child Protection

  • 919 – AMAN Centre: A 24/7 multilingual hotline supporting women and children affected by violence and abuse, with access to social, psychological and legal support.

  • 4003 4000 – Sidra Child Protection Helpline: For concerns about suspected child abuse or neglect. Confidential support during working hours; leave a voicemail with your name and number if unanswered.

  • 155 – Ministry of Education and Higher Education: General enquiries and concerns involving public or private schools. You can also email info@edu.gov.qa. For school bullying, contact the school’s counsellor or safeguarding lead.

  • 999 – Call if a child is in immediate danger.

Mental Health Support

  • 16000, Option 4 – HMC National Mental Health Helpline: Free, confidential support for stress, anxiety, depression and other mental health concerns, including support for children and parents. Select your language, then press 4.

Important: Emergency services, medical advice lines and reporting services have different purposes. Call 999 for immediate emergencies. Check official service information for the latest contact details and operating hours.
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